Celestial Dial LLC (“Celestial Dial,” “we,” “us”) provides a daily personalized horoscope delivered by text message. This policy explains what we collect, why, and the choices you have. We’ve written it to be read, not endured.
What we collect
- Account details — your name, email address, and mobile phone number.
- Birth details — your birthdate, and optionally your birth time and birthplace, used to personalize your readings.
- Subscription details — your plan status and billing history. Card numbers are handled solely by Stripe; we never see or store them.
- Usage — delivery times, message status, and the thumbs-up or thumbs-down feedback you choose to give.
How we use it
To generate and deliver your daily reading at the hour you choose, to manage your subscription, to respond when you reply STOP, HELP, or START, and to improve the quality of our writing. We do not use your birth details for advertising, ever.
How your sensitive details are protected
Your phone number, birthdate, birth time, and birthplace are encrypted at rest using AES-256, with a securely stored key. Traffic is encrypted in transit over HTTPS. Access is limited to the systems that need it to deliver your reading.
Who we share with
We share only what’s necessary with the service providers that run the product: Telnyx (text delivery), Stripe (payments — your card details go to Stripe directly and never touch our servers), Cloudflare (hosting), Anthropic (reading generation), Resend (email delivery), Sentry (error monitoring), and PostHog (product analytics). Our error-monitoring and analytics providers receive an internal account identifier only — never your phone number, email, or birth details. Each provider is bound by a data-processing agreement. We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
Your choices and rights
- Stop texts instantly by replying STOP to any message.
- Access, correct, or download your information from your account settings.
- Delete your account at any time — we honor deletion requests within 30 days, with your data recoverable for the first 14 days in case you change your mind. California residents have the rights granted under the CCPA and CPRA.
How long we keep things
When you delete your account, we honor the deletion within 30 days; for the first 14 days your data is recoverable in case you change your mind, after which your personal information is anonymized. Certain records are retained where the law requires it — text-consent records for at least four years, and tax records for seven — detached from your identity where we can.
Cookies
We use only essential cookies by default. Analytics cookies are off unless you opt in.
Questions? Write to our privacy team.
These terms govern your use of Celestial Dial. By creating an account, you agree to them.
Who we are
Celestial Dial is operated by Celestial Dial LLC, a Wyoming limited liability company, at 30 N Gould St, Ste N, Sheridan, WY 82801. Questions, notices, and support: help@celestialdial.com.
The service
Celestial Dial sends one personalized horoscope by text each day, at a time you choose. Readings are written for reflection and entertainment. They are not advice — see the disclaimer below.
Eligibility
You must be 18 or older and have a U.S. mobile number to subscribe.
Free trial, billing & renewal
- Your subscription begins with a 7-day free trial. We’ll remind you by email before it ends.
- After the trial, your chosen plan — Essential at $9/month or $79/year, Full Chart at $19/month or $190/year, plus any applicable tax — is billed to your payment method.
- All plans renew automatically — monthly plans each month, annual plans each year on your renewal date — until you cancel. You can cancel anytime in Settings or the billing portal; cancelling takes effect at the end of the period you’ve paid for.
- If a payment fails, we’ll retry over several days and email you; if it can’t be collected, the subscription is paused and then cancelled.
Cancellation & refunds
You can cancel anytime from your settings; your readings continue through the period you’ve already paid for. We don’t refund completed billing periods, except that we’ll gladly refund a charge in full within seven days if you reach out to our support team.
If you opt out of texts
Because the service is the daily text, opting out and staying subscribed doesn’t quite work. If you reply STOP, we stop texting immediately and email you a one-tap link to cancel billing. If you neither cancel nor resubscribe, we pause billing within seven days and cancel the subscription after 30 days, so you’re never charged for a service you’ve switched off.
Acceptable use
Please don’t resell, scrape, or abuse the service, and don’t use it to harass anyone. We may suspend accounts that do.
Your readings
Your readings are yours to enjoy and share personally — screenshot one for a friend anytime. What you can’t do is republish, resell, or redistribute readings at scale, or use them to build a competing service.
Gifting & referrals
When you invite a friend with your personal link and they become a paying subscriber, you and the friend you referred each receive one free month, applied as account credit. This is a double-sided reward, and there’s no limit on how many friends you can invite.
- The referral reward is earned only once per referred person — inviting the same person again, or a person who already has a Celestial Dial account, does not earn an additional credit.
- Free-month credit has no cash value, is not redeemable for cash, and applies only to future Celestial Dial charges on the account it’s issued to.
- If the referred subscription is refunded, reversed, or charged back, or is found to have been created in bad faith, we may claw back (reverse) the corresponding credit on either or both accounts.
- No self-referral. You may not refer yourself or create accounts to earn credit for your own use. We may withhold or reverse credit, and suspend accounts, for referrals we reasonably determine to be fraudulent, automated, or otherwise abusive.
We may change or end the gifting program at any time; changes don’t affect credit you’ve already earned.
Termination
We may suspend or end accounts that break these terms. If we ever discontinue the service or close your account without cause, we’ll refund the unused portion of what you’ve paid, pro-rata.
Assignment
We may assign these terms and your subscription to an affiliate or to a successor of the Celestial Dial service (for example, in a reorganization or sale); your rights under these terms are unchanged by any such assignment. Your subscription is personal to you and isn’t transferable.
Governing law
These terms, and any dispute between us, are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Where your home state gives you consumer protections that can’t be waived by agreement, nothing here takes those away.
Resolving disputes — please read, this affects your legal rights
Talk to us first. Before starting arbitration, email help@celestialdial.com with a short description of the problem and what you’d like. We’ll work in good faith for 30 days to sort it out — most things are a refund or a fix, not a fight.
Agreement to arbitrate. If we can’t resolve it informally, you and Celestial Dial LLC agree to resolve any dispute arising out of or relating to these terms or the service by final and binding individual arbitration, rather than in court — except that either of us may bring an individual claim in small-claims court, and either of us may ask a court for an injunction to stop misuse of intellectual property. The arbitration is administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, and this agreement is governed by the Federal Arbitration Act. The seat is Orange County, California, but you may take part by phone or video, and for claims under $25,000 the arbitration is decided on written submissions unless the arbitrator decides a hearing is needed.
No class actions; jury waiver. Disputes will be brought only in an individual capacity. You and Celestial Dial LLC waive any right to a jury trial and any right to bring or take part in a class, collective, consolidated, or representative action. Class arbitration is not permitted; the arbitrator may award relief only in favor of the individual seeking it and only as far as needed for that person’s own claim.
Coordinated mass filings (batch arbitration). If 25 or more arbitration demands raising similar claims are submitted against us by or with the coordination of the same or common counsel, the demands will be resolved in staged batches to keep the process fair and workable. Your side and ours will each select up to 25 demands to proceed first as bellwether cases before a single arbitrator; all other demands — and their filing fees and limitation periods — are paused until those conclude. We’ll then use the outcomes to try to resolve the remaining demands, and if that fails, proceed in further batches the same way. This paragraph is an essential part of the arbitration agreement: if it is found unenforceable, the affected demands proceed in court, and never as a single un-batched mass or class arbitration.
Your 30-day right to opt out. You may decline this arbitration agreement by emailing help@celestialdial.com with your name and the words “arbitration opt-out” within 30 days of first agreeing to these terms. Opting out affects nothing else in your relationship with us, and you keep every other right in these terms.
Sexual assault and harassment. Consistent with the federal Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act, any claim of sexual assault or sexual harassment is not subject to this arbitration agreement unless you choose arbitration for it.
If part of this doesn’t hold. If the class-action waiver above is found unenforceable as to a particular claim, that claim — and only that claim — proceeds in court while the rest of this section still applies; if any other part of this section is found unenforceable, the remainder stays in effect.
Disclaimer
Readings from Celestial Dial are for entertainment and reflection. They are not medical, legal, financial, or professional advice. If you are in crisis, please contact a qualified professional or call or text 988, the Suicide and Crisis Lifeline.
Liability
The service is provided “as is.” To the extent the law allows, our liability is limited to the amount you paid us in the prior three months.
Changes
We may update these terms; we’ll note the date above and, for material changes, let you know by email.