Celestial Dial ⤶ Back to dashboard
Help Center

How can we help?

Getting started
Signing up & your first reading
Texts & keywords
STOP, START, HELP & timing
Billing & account
Plan, trial, privacy & data

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Getting started

What exactly do I get?

One personal horoscope, sent by text every morning at the hour you pick. No app to open and no feed to scroll — it’s simply there in your messages when you wake up.

What do you need from me to start?

Your name, birthday, mobile number, and email. Your birth time and birthplace are optional — but adding them lets us read your full chart, including your rising sign and the houses each planet moves through.

When does my first reading arrive?

The next morning at the hour you chose — once you reply YES to our one confirmation text. If you don’t confirm within 24 hours, just sign up again and we’ll resend it.

Your daily reading

Is it actually personal, or just my sun sign?

It’s written for you by name, using your sun sign and the day’s real planetary transits. Share your birth time and place and your readings draw on your full chart — the houses and rising sign that make a day land differently for you than for anyone else.

Who writes them?

Our expert astrologers — practicing readers who shape what the day’s real movements mean for you, in their own warm, grounded voice. Every reading is reviewed for care and tone, and never repeats what it told you last week.

Can I tell you when one really lands?

Please do. Each reading on your dashboard has a thumbs-up and thumbs-down — your feedback goes straight to the team and shapes the readings to come.

Texts & timing

Can I change when it arrives?

Any hour, in your own time zone — change it anytime from Settings → Delivery. It even follows you correctly through daylight saving and travel.

How many texts will I get?

One reading each morning, plus the occasional account note (like a billing reminder) — up to 35 messages a month. Message and data rates may apply, depending on your mobile plan.

How do I stop the texts?

Reply STOP to any message and you’re unsubscribed immediately. Want to come back? Reply START. Need a hand? Reply HELP. The keyword card below has the full list.

STOP

Unsubscribes you instantly. Also works: STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT.

START

Resubscribes you after a STOP. Also works: UNSTOP, SUBSCRIBE.

HELP

Sends our contact details and opt-out reminder. Also works: INFO.

Billing & account

How much is it, and when am I charged?

$9 a month, after a 7-day free trial. We charge at the end of the trial and then monthly — and we’ll always remind you before the trial ends, so you’re never surprised.

How do I cancel? Are there refunds?

Cancel anytime from Settings → Membership; your readings continue through the month you’ve paid for. We don’t refund a completed month, but if you email us within seven days of a charge, we’ll refund it in full.

Is my data private?

Your sensitive details are encrypted, never sold, and never used for advertising. You can read the full Privacy Policy anytime.

How do I delete my account?

From Settings → Delete account. We remove your personal information within 30 days, after a short grace period in case you change your mind.

Still need a hand?

Email us and a real person — not a bot — replies within one business day.

✦ help@celestialdial.com

Or reply HELP to any text for instant contact details.

Send us a note

Message sent

We’ll be in touch within a business day.